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Developer ToolsClaude Desktop Guide

Datto|Autotask PSA Rest API Claude Desktop Integration

This guide explains how to configure Claude Desktop (Mac and Windows) to use the Datto|Autotask PSA Rest API API through the Model Context Protocol (MCP). The integration exposes 10 API endpointsas callable tools inside Claude's chat interface, including ActionTypes_CreateEntity, ActionTypes_UpdateEntity, ActionTypes_PatchEntity, and more. No API keys or credentials are needed — setup takes approximately 30 seconds. The server runs locally via npx and communicates over STDIO transport. Paste the JSON configuration below into your claude_desktop_config.json file to get started.

Integration Specs

ClientClaude Desktop
Runtimenpx
AuthenticationNone
Setup Time~30 sec

Setup Instructions

1

Open Claude Settings

Launch Claude Desktop, open Settings (click your profile) → Developer → click 'Edit Config'.

2

Locate configuration file

This opens your local 'claude_desktop_config.json' file in your system editor.

3

Insert Server Config JSON

Paste the JSON configuration schema block (provided below) into the 'mcpServers' object.

4

Add authentication credentials

No credentials needed; leave the 'env' mapping empty.

5

Restart Claude app

Save the config file and restart Claude Desktop to load your new tools.

Configuration JSON

claude_desktop_config.json

Copy and paste this config snippet inside your local configuration file.

{
  "mcpServers": {
    "autotask-net": {
      "command": "npx",
      "args": [
        "-y",
        "@mcp/autotask-net"
      ],
      "env": {
        "DATTO_AUTOTASK_PSA_REST_API_API_KEY": "your_datto_autotask_psa_rest_api_api_key"
      }
    }
  }
}

Required Environment Keys

Provide these variable keys in your local environment section:

DATTO_AUTOTASK_PSA_REST_API_API_KEY

Replace your_datto_autotask_psa_rest_api_api_key with your secret key credentials.

Available Tools (10)

These endpoints are parsed from the OpenAPI schema and converted to Claude-compatible tools:

POST/V1.0/ActionTypes
ActionTypes_CreateEntity
PUT/V1.0/ActionTypes
ActionTypes_UpdateEntity
PATCH/V1.0/ActionTypes
ActionTypes_PatchEntity
GET/V1.0/ActionTypes/entityInformation
ActionTypes_QueryEntityInformation
GET/V1.0/ActionTypes/entityInformation/fields
ActionTypes_QueryFieldDefinitions
GET/V1.0/ActionTypes/entityInformation/userDefinedFields
ActionTypes_QueryUserDefinedFieldDefinitions
GET/V1.0/ActionTypes/query
ActionTypes_UrlParameterQuery
POST/V1.0/ActionTypes/query
ActionTypes_Query
GET/V1.0/ActionTypes/query/count
ActionTypes_UrlParameterQueryCount
POST/V1.0/ActionTypes/query/count
ActionTypes_QueryCount